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Not sure what you are looking for?

We have added some frequently asked questions that we think will help you. If there is something else you would like to ask us you can contact us below.

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Not sure what you are looking for?

We have added some frequently asked questions that we think will help you. If there is something else you would like to ask us you can contact us below.

Is Nailing The Steps right for me?

If you are in the beauty business, with services that require bums on seats then yes, absolutely!

Jo and Julie both run their own businesses, self employed from a home salon, but what we teach worked equally well for Jo when she worked in a high street salon and when she was mobile.

Wherever you run your business, what you need are local people who want your services and can physically get to you. If you are mobile, you need to be able to travel to your clients.

What will I learn?

We will be working with you so that you can select the courses which your business needs right now first. We know that these needs change as you progress and we have covered so many areas that wherever you are in your business journey.

We have the resources that will take you to the next step, whether its getting started with a name, branding and a logo, increasing your client base, turning new clients into regulars, policies and admin, marketing...

The list goes on and on and you will see that we have covered so many areas that will enable you to turn your business into the wage earner you need and more.

Am I tied to a contract?

You can be a member for as long or short a time span as you need. We have both experienced growing a business from scratch and are confident that if there had been a membership like this available to us for just £14.99 a month we would have grabbed access to it with both hands. Nothing we have seen has been as comprehensive, or affordable as our membership. Don't delay, it won't be this price for long!

How much is it?

You will have access to our courses, quick start tutorials and weekly live calls for just £14.99 a month.

If this sounds a lot of money then you definitely need us! Just one new client will pay for your membership and bring you so much more than that.

We promise that after one month you will already see that as a tiny investment in your business. If you put the steps in place it will have paid for itself in no time!

What courses are available?

We have multiple courses which will all be included in the membership, they have online content, a video with each one which may be better for your learning style together with downloadable resources where we feel they would be helpful.

Check out in more detail what is available on "Our Courses" page.

What are the Quick Start Tutorials?

The quick start tutorials are short videos where Jo and Julie chat about one specific topic in the beauty business. Each session is between 10 and 20 minutes long and focused on one action point.

This means you are able to pick out a topic that is relevant to where you are right now and really target what action you should take next for your business to grow.

We recommend you pick one at a time, and take action before looking at the next. This means that you are able to take the steps you need to grow your business, without the overwhelm of feeling like you have too much to do in one go.

There are categories in our quick start tutorials, such as Marketing, Social media, Policies and Boundaries, to help you quickly navigate and find what you need. These are not available separately and are exclusive to the membership.

What happens during the live calls?

This is the time for you to get what you need from us. We want you to be able to ask questions, discuss how putting something in place has gone, what your week has been like or even issues with clients or services.

This gives you the opportunity to have, not just our support, but also the support of the others on the call. You will be able to offer your ideas too, we know you have a lot of knowledge, so you don't just learn, you get to give back to our wonderful community.

We hope that you will be open and supportive to each other and in that way build a network of colleagues who are invested in each others success.

Can I have a 1:1 session with Jo or Julie?

Absolutely! A 1:1 session can be an absolute game changer for you and your business. These are not included with the membership but are available to book with whichever one of us you would prefer. If you don't mind which of us it is, we may choose to make sure that you have the one most suited to support you with your needs. Anything financial you will definitely get Julie, where more of a mindset issue will be Jo's area of expertise. They are available to book on the "Our Courses" page.

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